The city of Nampa, as it happens, is just about halfway between Wallace, Idaho (where I live) and Tahoe Keys, California (where I intended to visit family for a few days).
I went online to see if I could find good and inexpensive lodgings to overnight in Nampa on my drive down to Tahoe.
A place called “Nampa’s Asian Nest” had excellent reviews and listed the very reasonable price of $65 for a one-night stay. I noticed that the online listing said bookings were not refundable. But I figured for that price what could go wrong?
So, on Saturday, July 28th, 2018 I took the plunge and booked a one-night stay at Nampa’s Asian Nest with my credit card.
Almost immediately I received an email confirmation of my reservation, now showing the amount billed to my credit card as $116.66. Apparently a cleaning fee had been added to the room price originally listed.
I, in turn, immediately cancelled my reservation — in light of the fact that the amount billed was more than $50 greater than the advertised price.
Emails to Nampa’s Asian Nest explaining why I’d cancelled and asking for a refund proved futile. So did attempted phone calls.
My credit card company later reported that because the booking was described as nonrefundable I could not challenge the $65 part of the $116.66 charge. I could get a refund for the remaining $51.66 if I could prove that $65 was the advertised online price for a room.
Getting some sort of justice was becoming more trouble than it was worth.
I don’t know if this sort of thing is common.
From now on I’m going to take a little more care in any online bookings of this sort.
Folks should of course book at Nampa’s Asian Nest with caution. Maybe other online bookings as well should be approached a little more carefully.
Note: I made the 920 mile return drive in a single, 14-hour stretch of straight-through driving, with the help of my wonderful pickup’s various electronic comforts and entertainments. In so doing I managed to bring my trip budget almost back into balance. A revenge of sorts, I guess. Or so it felt.